Upon booking, our drivers use the official mobile app to keep an eye on your flight details. This ensures they’re updated in real time about any delays or early arrivals, making sure they’re there to pick you up right when you need them.
We understand that international travel can be unpredictable. Whether you have to spend some extra minutes at immigration, need to purchase a local SIM card, or want to marvel at the architectural wonder that is Jewel@Changi, you have the flexibility to set up to 120 minutes of buffer time. This means your driver will arrive X minutes after your flight’s landing, giving you ample time to manage your post-flight activities without any rush.
Once you’re ready, your driver will be waiting at the arrival hall, specifically at the exit assigned to your luggage belt. To make identification effortless, they’ll hold a signage clearly displaying your name.
After the buffer time, your driver will wait for an additional 60 minutes at the designated spot. If for any reason there’s a delay on your end, the driver will attempt to contact you and inform you of any potential waiting charges. Hence, providing a functional phone number during booking is essential to ensure smooth communication.
If, by any chance, the driver is unable to establish contact after the 60-minute waiting period, they will, unfortunately, need to leave the airport. It’s crucial to keep your phone accessible to avoid any inconvenience.
Given Singapore’s dynamic environment and plethora of attractions at Changi Airport, it’s a good idea to familiarize yourself with the airport layout beforehand. This not only helps in meeting your driver swiftly but also ensures you can make the most of any spare time you might have at the airport.
Singapore Airport Transfers stands as a premier and highly reputable car service provider in Singapore, renowned for its diverse range of vehicle options. Our offerings encompass an array of car categories, spanning from Standard Sedans to luxurious Mercedes E Class vehicles, as well as spacious Mercedes MPVs and even expansive 49 Seater Coaches.
Our expansive and impressive fleet comprises meticulously chosen Japanese and Continental rental cars, celebrated for their exceptional performance, unwavering reliability, prestigious status, unmatched comfort, and impeccable style.